联系 VC 支持

1300 596 418

管理员@维他护理支持.com.au

4/398 米德尔伯勒路,布莱克本,维多利亚州 3130

Our promise to you

This is your journey — and we’re here to support it.

We’ll walk beside you with compassion, clarity, and care that’s tailored to you. You set the goals — we help you reach them, with the right people, delivering the right care, at the right time.

Vitalcare Support. Your care, your way.

Services

HCP

If you’re aged 65 or older and have noticed a bit of slowing down, you may be eligible for a Home Care Package. It’s designed to help you stay independent and supported at home — for the long term.

There are no restrictions based on citizenship or residency — so whether you’re a permanent resident or not, you can still access care.

Activities of Daily Living

Personal Care Service

Cleaning Service

Home Maintenance & Modifications

Gardening Service

Continence Service

Meal Preparation and Diet

Allied Health Service

Clinical Care Service

Transport Service

NDIS

The NDIS is available to people under 65 who have a permanent disability that affects how they think, feel, move, or interact with the world.

Assistance with Self-Care Activities

House or Yard Maintenance

House Cleaning and Other Household Activities

Meal Preparations

Continence Items

Access Community, Social, And Recareational Activities

Group Activities in the Community or a Centre

STA (Short-Term Accommodation) and Assistance (Including Respite)

SIL (Supported Independent Living Arrangement) Services & Supports

Funding for in-home care and support

You can either pay for your services privately or you may be eligible for government funding. Here’s what you need to know about each:

Government-Funded Support

You may be eligible for support under the NDIS or a Home Care Package. We’ll help you understand your options and guide you every step of the way.

Private Support Options

Need extra help beyond what’s covered? Or don’t qualify for funding? You can access our services privately with simple, hourly rates — no red tape.

What our client says about us

I am very thankful to Vitalcare Support for their social and daily household support. They helped me with tasks like cooking, cleaning, shopping, and personal care. They were very friendly, respectful, and compassionate. They also encouraged me to participate in social activities and hobbies that I enjoy. They made me feel more independent and confident. They are the best NDIS support service I have ever used.

From Eva, Glen Waverley

常见问题

NDIS

什么是 NDIS?

NDIS,全称为国家残障保险计划,是一项政府项目,旨在为各类残障支持服务及其他支持提供资金。根据该计划,任何有残障的人都有资格获得 NDIS 资助,用于支付他们所需的照护与支持,以最大程度提升生活质量。

NDIA,即国家残障保险署,是负责管理和执行 NDIS 的政府机构。NDIA 可为您提供相关信息、服务转介、个性化照护计划等多项支持
要申请 NDIS,您需要联系 NDIA。他们将引导您完成申请流程,审核您的资格,并为您的照护计划提供资金支持。如果您在申请过程中需要更多帮助,请随时联系我们。

通过 NDIS,您将获得针对您所需服务和支持的资助。NDIS 没有固定的资助金额等级,您将根据与 NDIS 规划师制定的个人计划,获得覆盖您所需照护与支持的全部必要资金。

您的 NDIS 资助可用于多种不同的支持与服务,包括:
• 日常生活、生活技能和自我照护活动
• 社区和社交参与
• 辅助器具与设备
• 居家改造
• 交通与社区出行
• 就业与工作场所支持
• 治疗性支持服务

NDIA 可协助您了解所有可用的服务与支持,并指导您如何获取这些资源。

HCP

家庭护理配套(HCP)的资格标准是什么?
联邦政府的家庭护理配套(HCP)计划旨在为 65 岁及以上的澳大利亚永久居民和公民提供居家照护补贴。此计划不适用于澳大利亚游客或仅需短期或临时照护的人士。
在进行资格评估和财务审查后,若年长者因年龄或身体状况影响日常生活,并希望尽可能长时间地在家中独立生活,就可能符合申请条件。
如果您有更多问题或需要申请协助,请联系本机构工作人员。

评估员将到您家中拜访,与您讨论您的健康状况、生活方式,以及您完成日常家务的情况。这有助于他们为您推荐最合适的服务。评估员可能会介绍您所在地区可提供帮助的服务机构,并可直接将推荐发送至您选择的服务提供商。

评估员还可以向您提供有关养老服务潜在费用的信息,包括如何获取所需的详细资料。评估过程也是您提出问题的机会,例如您可以表达对接受服务的任何担忧,包括文化背景方面的考虑。您也可以在评估期间请家人或朋友陪同在场。

在以下情况下,足病治疗、物理治疗、脊椎治疗和水疗等辅助健康服务可纳入 HCP(家庭护理配套)计划的资助范围:
• 因年龄相关的功能衰退而需要,且无法通过残障支持服务获得
• 用于评估辅助器具和设备的需求
• 由获得认证的服务提供者提供
• 未同时接受其他政府项目的资助
仅在以下情况下,服务提供商可为中医治疗(如推拿和针灸)提供资助:
• 可证明治疗者是澳大利亚健康执业者监管机构(Ahpra)注册的中医执业者
• 照护对象不符合其他州或领地政府项目,或由澳大利亚政府资助或共同资助的服务资格,或无法通过这些渠道获得相关服务

我们的使命是让照护成为真正积极的体验 —— 一个赋能、尊重并提升每一位我们所支持者的过程。

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