About VC Support
About
Vitalcare Support
Vitalcare Support is a Melbourne-based team of dedicated healthcare professionals with one clear mission: To help people live the life they choose — with the support they deserve.
Our Mission
Why Choose Vitalcare Support?
At Vitalcare Support, we don’t just deliver services — we build relationships grounded in trust, clinical knowledge, and unwavering care. Our team of health professionals guides you through every step of your Home Care Package or NDIS journey, ensuring your wellbeing is always the priority.
When you choose us, you’re choosing a provider that understands healthcare deeply, values your independence, and treats you with the dignity you deserve.
Tailored, Personalised Care
We don’t do cookie-cutter. Every care plan is built around you — your lifestyle, your goals, your values. The right support, at the right time, in the way that suits you best.
Professionally Guided Support
From your first conversation, you’re supported by experienced professionals who advocate for your needs and guide you through the care system with clarity and care.
Multilingual & Inclusive
Our team speaks your language — literally. We proudly serve people from all backgrounds and cultures, ensuring respectful, inclusive care where you always feel heard and understood.
Improving Quality of Life
We’re here to make everyday life easier, brighter, and more fulfilling. From small daily tasks to long-term support, everything we do is designed to uplift your confidence and wellbeing.
Compassion, Care & Commitment
Care is personal to us. Every member of our team leads with heart, listens deeply, and shows up with an unwavering commitment to your health, happiness, and dignity.
Care That Supports the Life You Choose
We offer a full range of services to keep you safe, independent, and thriving at home and in the community.
Our promise to you
We’ll walk beside you with compassion, clarity, and care that’s tailored to you. You set the goals — we help you reach them, with the right people, delivering the right care, at the right time.
Vitalcare Support. Your care, your way.
Services
HCP
If you’re aged 65 or older and have noticed a bit of slowing down, you may be eligible for a Home Care Package. It’s designed to help you stay independent and supported at home — for the long term.
There are no restrictions based on citizenship or residency — so whether you’re a permanent resident or not, you can still access care.
Activities of Daily Living
Personal Care Service
Cleaning Service
Home Maintenance & Modifications
Gardening Service
Continence Service
Meal Preparation and Diet
Allied Health Service
Clinical Care Service
Transport Service
NDIS
The NDIS is available to people under 65 who have a permanent disability that affects how they think, feel, move, or interact with the world.
Assistance with Self-Care Activities
House or Yard Maintenance
House Cleaning and Other Household Activities
Meal Preparations
Continence Items
Access Community, Social, And Recareational Activities
Group Activities in the Community or a Centre
STA (Short-Term Accommodation) and Assistance (Including Respite)
SIL (Supported Independent Living Arrangement) Services & Supports
Compare the Care:
Why Our Clients Get Better Value
| Feature | Vitalcare Support | Typical Providers |
|---|---|---|
| Management Fee | 18% | Up to 35% |
| Care Led by Nurses | Yes | Often No |
| Transparent Fee Breakdown | Yes | Rarely |
| Multilingual Team | Yes | Limited |
| Focus on Individual Needs | Always | Generic Plans |
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Care That Supports the Life You Choose
We offer a full range of services to keep you safe, independent, and thriving at home and in the community.
Community Access
Whether it’s joining local activities, community groups, or special events — we’re here to help you stay socially connected and active in your community.
Meal Preparation
We support healthy living with assistance preparing meals in your home or connecting you with fresh, locally prepared options that suit your preferences and needs.
Domestic Assistance
Need a hand around the home? From cleaning and laundry to light gardening, our domestic support team helps you stay on top of everyday tasks — so you can focus on the things that matter.
Personal Care
From hygiene routines to mobility assistance, we offer personal care delivered with dignity and professionalism. Our qualified support workers and nurses ensure your comfort and wellbeing are always top priority.
Funding for in-home care and support
Government-Funded Support
You may be eligible for support under the NDIS or a Home Care Package. We’ll help you understand your options and guide you every step of the way.
Private Support Options
Need extra help beyond what’s covered? Or don’t qualify for funding? You can access our services privately with simple, hourly rates — no red tape.
What our client says about us
From Eva, Glen Waverley
FAQ
NDIS
What is the NDIS?
The NDIS, or National Disability Insurance Scheme, is a government programme which provides funding for a wide variety of disability support services and other supports. Under the programme, anyone who has a disability will be eligible for NDIS funding amounts to pay for the care or supports they need to maximise their quality of life
What is the NDIA?
How do I access the NDIS?
What are the NDIS funding amounts?
Through the NDIS, you will receive funding for the specific services and support you need. There are no set levels for NDIS funding amounts. You will receive as all the necessary funding to pay for the care and support you need as determined with your NDIS planner.
What can be funded?
HCP
What are the eligibility criteria for the Home Care Package?
What happens in an assessment?
Can podiatry, physiotherapy, chiropractic and hydrotherapy services be covered?
Can acupuncture delivered by a Chinese Medicine Practitioner be covered?
Important Information