Contact VC Support

1300 596 418

admin@vitalcaresupport.com.au

4/398 Middleborough Rd, Blackburn 3130 VIC

Our promise to you

This is your journey — and we’re here to support it.

We’ll walk beside you with compassion, clarity, and care that’s tailored to you. You set the goals — we help you reach them, with the right people, delivering the right care, at the right time.

Vitalcare Support. Your care, your way.
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Services

HCP

If you’re aged 65 or older and have noticed a bit of slowing down, you may be eligible for a Home Care Package. It’s designed to help you stay independent and supported at home — for the long term.

There are no restrictions based on citizenship or residency — so whether you’re a permanent resident or not, you can still access care.

Activities of Daily Living

Personal Care Service

Cleaning Service

Home Maintenance & Modifications

Gardening Service

Continence Service

Meal Preparation and Diet

Allied Health Service

Clinical Care Service

Transport Service

NDIS

The NDIS is available to people under 65 who have a permanent disability that affects how they think, feel, move, or interact with the world.

Assistance with Self-Care Activities

House or Yard Maintenance

House Cleaning and Other Household Activities

Meal Preparations

Continence Items

Access Community, Social, And Recareational Activities

Group Activities in the Community or a Centre

STA (Short-Term Accommodation) and Assistance (Including Respite)

SIL (Supported Independent Living Arrangement) Services & Supports

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Funding for in-home care and support

You can either pay for your services privately or you may be eligible for government funding. Here’s what you need to know about each:

Government-Funded Support

You may be eligible for support under the NDIS or a Home Care Package. We’ll help you understand your options and guide you every step of the way.

Learn More

Private Support Options

Need extra help beyond what’s covered? Or don’t qualify for funding? You can access our services privately with simple, hourly rates — no red tape.

Learn More

What our client says about us

I am very thankful to Vitalcare Support for their social and daily household support. They helped me with tasks like cooking, cleaning, shopping, and personal care. They were very friendly, respectful, and compassionate. They also encouraged me to participate in social activities and hobbies that I enjoy. They made me feel more independent and confident. They are the best NDIS support service I have ever used.

From Eva, Glen Waverley

FAQ

NDIS

What is the NDIS?

The NDIS, or National Disability Insurance Scheme, is a government programme which provides funding for a wide variety of disability support services and other supports. Under the programme, anyone who has a disability will be eligible for NDIS funding amounts to pay for the care or supports they need to maximise their quality of life

The NDIA, or National Disability Insurgence Agency, is the government agency in charge of handling and implementing the NDIS. The NDIA can provide you with information, referrals to specific services, individual care plans, and more.
To access the NDIS, you need to get in touch with the NDIA. They will guide you through the process of applying, review your eligibility, and set you up with funding for your care plan. If you need more help with the application, please in touch with us.

Through the NDIS, you will receive funding for the specific services and support you need. There are no set levels for NDIS funding amounts. You will receive as all the necessary funding to pay for the care and support you need as determined with your NDIS planner.

Your NDIS funding can be used for a wide variety of different things, including:
• Daily living, life skills, and self-care activities
• Community and social participation
• Aids and equipment
• Home modifications
• Transport and community access
• Employment and workplace support
• Therapeutic supports
The NDIA can help you understand all the services and supports which are available to you and how you can access them.

HCP

What are the eligibility criteria for the Home Care Package?
The Federal Government’s Home Care Packages (HCP) program has a purpose to provide home care subsidies for Australian permanent residents and citizens aged 65 years and over. They are not available to Australian tourists or those who only need temporary or short-term care. After an assessment and financial review, as the elderly is affected by their age and physical health. Special home care needs arising from the requirements of the elderly who are aged or frail, but wish to live independently at home as long as possible. If you have more questions or need more help with the application , please contact our staff.
The assessor will visit you at home to talk with you about your situation, health, lifestyle, and how you’re going with completing daily tasks around the home. This will help them to recommend the right services for your needs. The assessor may discuss service providers in your area who could help you and send a referral directly to the provider of your choice. Assessors can also provide you with information relating to potential cost of aged care services including where to access the information you need. It’s also your chance to ask any questions. For example, you could raise any concerns you have related to receiving services including cultural considerations. You can also have a family member or friend present during your assessment.
Allied health services such as podiatry, physiotherapy, chiropractic and hydrotherapy are included under the HCP Program in the following instances:
• they are required due to age-related functional decline and/or entrant cannot access disability supports
• to assess the need for aids and equipment
• they are delivered by an accredited provider
• they are not concurrently being funded by another government program.
Providers should only fund Chinese Medicine interventions such as massage and acupuncture where:
• it can be demonstrated that the practitioner is an Australian Health Practitioner Regulation Agency (Ahpra) registered Chinese medicine practitioner
• the care recipient is ineligible or unable to obtain these services through other state and territory government schemes or services currently funded or jointly funded by the Australian Government.

In-home Aged Care

Disability Support

Recovery Support

Community Nursing

Services & Supports

About Us

Funding Options

Refer a Client

Careers

Important Information

Resource Centre

Contact Us

Our mission is to make care a genuinely positive experience — one that empowers, respects, and uplifts every person we support.

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  • 1300 596 418
  • admin@vitalcaresupport.com.au
  • 4/398 Middleborough Rd, Blackburn 3130 VIC
  • ABN: 86666522881
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